User Experience Research

Suitcase Redesign

A complete user experience qualitative and quantitative research study focused on the redesign of a suitcase. This was a semester-long project related to the tools and methods of human systems engineering.

The entire project consists of the following:

  • Survey
  • Heuristic Evaluation
  • Task Analysis
  • Personas
  • Journey Map
  • Suitcase Prototype
  • Usability Testing Report
  • Final Presentation

Explore the Project

Survey Report

Survey created to better understand the preferences, needs, and pain points of people who use suitcases

Heuristic Evaluation

Heuristic evaluation completed to identify usability problems prior to user testing

Task Analysis

PCA task analysis based on a shared goal: packing a jacket in a suitcase’s large, internal compartment

Personas

Three personas created to create a realistic representation of the audience

Journey Map

Journey map that details the process of traveling with a carry-on suitcase

Suitcase Prototype

Suitcase prototype created based on the completed UX research

Usability Testing Report

Report detailing potential users’ feedback on the suitcase prototype’s design

Final Presentation

Final presentation detailing all of the research completed and final product design